Contact Us
You've reached the editorial contact page for Canadian Sportsbooks. Email us at [email protected] and we'll come back to you as soon as we can. Before you write, it's worth knowing what this desk can actually help with — we're an independent comparison site, not a sportsbook, so we can't touch your account, your balance or your pending withdrawal.
What to send us, and where it goes
One inbox handles everything, but telling us what kind of message it is up front gets you a faster, more useful reply.
| Reason for contact | What to include | Can we help? |
|---|---|---|
| Correction to a review or ranking | Page name, the claim you're disputing, a link or screenshot | Yes — corrections are our priority |
| Your own experience with a listed sportsbook | Operator name, rough dates, what happened with odds, limits or payouts | Yes — it feeds into our next review pass |
| Question about bonus terms or rollover | Operator and the exact offer wording you're reading | Yes, in general terms |
| Withdrawal delayed, account locked, KYC stuck | — | No — only the operator can act; we can point you to their escalation route |
| Self-exclusion or a gambling problem | — | We'll direct you to support services, not to a betting site |
| Partnership, media or advertising | Company, market, what you're proposing | Yes — it goes to the commercial side, kept separate from editorial |
Please don't email us passwords, full card numbers, SIN or copies of ID documents. We never need them, and no legitimate sportsbook will ask for them by email either.
How we make money, stated plainly
Some of the links on this site are commercial. If you open an account through one, Canadian Sportsbooks may earn a commission from the operator. That arrangement pays for the research; it does not buy a ranking, a rating or a kind sentence. Every operator on our lists can be, and sometimes is, criticised in the same write-up that links to it. If you think a review reads like an advert, say so in an email — that's exactly the kind of message we want.
The sportsbooks we cover, and what people ask about them
Most reader mail concerns the operators near the top of our rankings, so here's a short orientation on three of them — including the parts people complain about.
Instant Casino
Our highest-rated listing at 10.0, and the one that generates the most questions about combo betting. The headline is up to 40% extra on combo bets — a boost applied to qualifying multi-leg wagers, so the size of it depends on how many legs you add and which markets they come from. Read the operator's own terms for the leg minimum, the odds floor per leg and any cap on the boosted return before you build a slip around it. Limitation worth flagging: a combo-focused promotion rewards exactly the bet type with the worst long-run value, so it suits occasional parlay players rather than anyone grinding single-game moneylines.
Ivibet
Rated 9.8, with a sport bonus up to €150. Note the currency in that headline — it's advertised in euros, and if you fund in Canadian dollars the amount you actually receive depends on the conversion applied at the time. That's the single thing Canadians should check first, alongside the rollover attached to the bonus and which markets count toward clearing it. The euro framing is also the clearest limitation: conversion spread can quietly shave value off both the bonus and any withdrawal, so confirm whether a CAD wallet is available to you before depositing.
Betninja
Rated 9.7, with a welcome offer up to $2,500 plus 100 free spins. The dollar figure is a maximum matched against what you deposit, not a sum handed over, and the spins portion sits on the casino side rather than the sportsbook — so a bettor with no interest in slots is only really claiming part of the package. Check how the sports and casino components of the wagering requirement are tracked separately, because mixed offers are where most rollover confusion starts. The size of the headline number is itself the catch: reaching the top of a match that large takes a deposit most recreational bettors won't make.
The rest of the list
Beyond those three, our rankings also carry Skycrown (450% welcome bonus), 5bet (C$45 free bet for C$30), WSM Casino (200% deposit bonus up to $25,000 plus 50 free spins), DisCasino (200% up to 10,000 USDT with 10% cashback), CoinPoker (up to 40% extra on combo bets), VegasHero (100% bonus up to 200 USDT) and Wintino (100% up to $150). Every one of those percentages carries wagering requirements, minimum odds and time limits set by the operator — ask us about a specific one and we'll tell you what we've verified and what we haven't.
Money questions we get asked most
Reading our reviews costs nothing. The money side starts and ends with the operator, and these are the points that generate the most email:
- Funding an account. Sites accepting Canadian bettors typically support bank cards, bank wire, money transfer, voucher or player-transfer methods, Interac where offered, and cryptocurrency. Availability varies by operator and sometimes by province — check the cashier before you commit.
- CAD versus other currencies. Where a sportsbook offers Canadian dollars, use them. Holding a balance in euros or USDT when you deposit and withdraw in CAD means paying a conversion twice.
- Payout speed. Crypto withdrawals generally settle fastest, card and bank methods slowest, with wires usually the longest of all. Any number an operator advertises is a target, not a guarantee, and we don't present advertised speeds as tested ones.
- Fees and limits. Withdrawal fees, per-transaction minimums and weekly or monthly payout caps are set operator by operator. A generous bonus attached to a low weekly cap is worth less than it looks.
- KYC. Expect identity and address verification before a first withdrawal. Some sites run lighter checks at low volumes. Upload documents through the operator's own secure portal — never by email, and never to us.
What's actually on offer at these sites
If you're writing to ask whether a given market is covered, here's the general shape of what the operators we list provide. Sportsbook coverage centres on NFL, NBA, NHL, MLB and soccer, with golf, MMA and horse racing through racebook sections where available. Bet types run from moneyline, point spread and totals through futures, props, parlays and same-game parlays, plus live and in-play betting during events. Pricing is where the real difference sits — reduced juice on core markets matters far more over a season than any signup bonus, and betting limits vary sharply between operators once you move past recreational stakes.
The casino side of the same brands
Several names on our list run a casino alongside the sportsbook, and a few are casino-first with betting attached — the free-spins components in those welcome offers are the giveaway. That matters for two practical reasons: bonus funds often can't move freely between the sports and casino wallets, and casino wagering usually clears at a different rate from sports wagering. If your question is about slots, tables or live-dealer play rather than betting markets, say so in your email so we route it correctly.
Legality, age and who can use these sites
Sports betting in Canada is regulated at the provincial and territorial level, and each province sets its own framework and minimum age — 18 in some, 19 in most. The operators we list are not licensed by any Canadian provincial authority. They accept players from across Canada and operate under international licences, which is not the same thing as Canadian government approval and carries different consumer-protection consequences. It's a grey area: betting with offshore books is widely done and generally not prosecuted at the individual level, but your recourse in a dispute runs through the operator's own licensing body rather than a Canadian regulator.
Before depositing, confirm you meet the minimum age in your province, that the site accepts residents of your province or territory, and that you're comfortable with where its licence is held. If any of that is unclear from the operator's footer, that's a reason to ask us — or to pick a different book. Our terms and conditions set out the limits of what this site publishes, and more about who writes it is on our about page.
Responsible gambling comes first
If gambling has stopped being entertainment, deposit limits, cooling-off periods and self-exclusion are available at every operator we list, and provincial support services are free and confidential. Our responsible gambling resources page collects the practical steps. We will not respond to a message about a gambling problem with a bonus link.
How we build the rankings you're writing about
We research operators rather than test them, and we say so. Nobody here claims to have deposited, bet or withdrawn at these sites. What we assess is documented and checkable:
- Pricing and market depth — how the odds compare on core Canadian markets, and whether coverage extends past the headline leagues.
- Bonus terms as written — rollover, minimum odds, expiry and market exclusions, read from the operator's own terms rather than the banner.
- Banking — methods available to Canadians, CAD support, stated payout timings, fees and caps.
- Reliability and reputation — licensing, security practices, support responsiveness and the operator's public track record of paying.
- Mobile — whether the book works properly in a phone browser or app, particularly for live betting.
Editorial ratings on this site are our own scores, not customer-review averages. Commission does not move a position, and a reader email pointing to a slow payout carries more weight with us than a commercial relationship does. Pages are reviewed periodically; this one was last fact-checked on Sep 29, 2026 by Ethan Campbell.
Writing to us
Send it to [email protected]. A subject line naming the operator and the issue, plus the page you were reading, saves a round trip. We read everything, we correct what we get wrong, and we'd rather hear an uncomfortable account of a payout gone sideways than another note telling us a site is great.